Endorsements

“Alex Mirza’s research provides compelling insights for what hospitality stakeholders must do to build human capital and achieve a higher purpose in these extraordinary times. Talent Disruption is not just recommended reading, it is required.”

- Geoff Ballotti, President & CEO of Wyndham Hotels & Resorts, and recipient of the Arne Sorenson Social Impact Leadership Award

“With Talent Disruption, Alex Mirza has advanced our understanding of how to use the new technology tools to address the considerable talent issues facing service firms. This is an absolute must read!”

- Leonard A. Schlesinger, Baker Foundation Professor, Harvard Business School and co-author of landmark bestseller The Service Profit Chain

“Alex Mirza’s book provides a marvelous pragmatic road map to meritocracy, innovation and pay for performance in any service industry. A must read!”

- Jonathan Bush, CEO of Zus Health and Co-founder CEO, Athena Healthcare

“In Mirza's path breaking examination of how to create a data-driven marketplace for talent in the hospitality industry, he shows how to use emergent computational tools to build individualized profiles of talent at both ends of the hierarchy - from top management to front line.”

- Gary Loveman, Chairman and CEO of Well, Former Chairman and CEO Caesars Entertainment, Part Owner Boston Celtics

“Talent Disruption goes beyond diagnosing the problem and charts a path forward using data- and AI-driven strategies to revolutionize human capital. Alex brings a fresh approach to solving talent discovery and empowerment in the service sector. A highly recommended read.”

- Harry Gross, Real Estate Developer and Chairman of G. Holdings LLC

"As Mirza creatively and powerfully illustrates, talent is a highly leverageable and brandable differentiator, and companies should design compensation systems and marketing programs to fully leverage that power and value."

- Rick Vanzura, CEO of Freight Farms, and former CEO, Wahlburgers and Panera Bread

“Speaks to the alarming labor challenge confronting the hospitality industry and the imperative to change the model and innovate for how labor is engaged and retained within the sector.”

- Douglas Tutt, CEO of HCareers, leading U.S. hospitality, senior living and gig economy employment site.

“As one of hospitality’s most innovative thought leaders, Alex’s work comes at a pivotal time, providing much-needed, research-based answers to the most critical questions facing today’s travel and tourism executives.”

- Adam Burke, CEO of LA Tourism Council & Convention Board

  “Talent Disruption is a must read for anyone who is interested in maximizing and optimizing talent development.“

- Wilburt Chang, Chairman and CEO of Greater China Hospitality

"Provocative! Alex has done a masterful job of assembling data to help drive better decisions around human capital and rightly challenges old ways of thinking about talent."

- Beverly K. Carmichael, Independent board member and former Chief People Officer at Southwest Airlines, Ticketmaster, and Cracker Barrel Old Country Store

“Talent Disruption equally educates and empowers you to embrace the change emerging within talent broadly and hospitality specifically.“

- Alex Dixon, CEO of nonprofit Q Casino and former President and COO, MGM Circus Circus

“Alexander Mirza does what leaders do. He sees what is unseen, and in this book issues a rallying cry to accelerate the value of hospitality’s main driver, the people who power it.”

- Thomas Magnuson, CEO of Magnuson Hotels Worldwide

“Through in-depth research, Alex Mirza provides an applicable and disruptive roadmap for building a talent-centric culture that can drive innovation, growth, and competitive advantage in the industry. “

- Joe Rice, Managing Partner, JDI, JDI is twice ranked by Forbes as one of the Best Executive Recruiting Firms in America

“Few people could do what Alex Mirza has done – written a book on Talent Management and Disruption that combines both hard data analysis with proven managerial insight.”

- David Detomasi, Associate Professor, Smith School of Business, Queen’s University, Kingston, Ontario, Canada

"With its cutting-edge insights on AI-driven HR solutions and employee empowerment, this book paves the way for a revolutionary approach to talent management.”

- Anita Gupta, Forbes 50 Over 50 Entrepreneur; Founder, KiwiTech

“Don’t rush through this, it’s well worth the read, and should be on every hotelier’s desktop.”

- Benedict Cummins, Publisher, HotelExecutive

“A fascinating new study into the challenges facing the industry in an era increasingly being labeled by some scholars as one of “de-globalization.”

- David G. Haglund, Professor of Political Studies, Queen’s University (Canada)

“All employers, and especially hospitality employers, will be well served by not only reading this book but operationalizing the concepts and proscriptions in it.”

- David Sherwyn, Academic Director at Cornell Center for Innovative Hospitality Labor & Employment Relations (CIHLER)

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Key Capabilities

Discovery

Discovery

Proprietary talent scout AI enables global discovery of rising talents anyplace, anytime.

Elite Talent

Elite Talent

Sources and ranks rising and elite talent using our proprietary algorithm for the service industry.

Matching System

Matching System

Uses Al to predict talent worth, career paths and matches between candidates and employers.

Meet Our Ranked Talent